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AAKoryx Consulting

Odoo 20

Odoo 20: What’s New — and What It Means for Your Business

Odoo 20 expands AI-driven automation and brings practical improvements to the processes organizations run every day. See the platform in action, understand the changes that matter, and decide how Odoo 20 fits your operation.

Odoo consulting · Implementation · Rescue · Managed operations

Run Your Business Better with Odoo.

From evaluating Odoo to implementation, optimization, rescue, upgrades, integrations and ongoing support — AAKoryx brings the operational and technical expertise to take you from decision to dependable operations.

What AAKoryx does

Odoo Silver Partner

Official Odoo Silver Partner. Operating models for Manufacturing, Distribution, Industrial Operations and eCommerce.

Release
Odoo’s September 2026 major release
What it is
A major version of Odoo, the ERP and business application platform
Biggest theme
AI agents that work with business records, plus improvements across operations and finance
AAKoryx’s role
Helping organizations evaluate, implement, improve and upgrade Odoo around how their operation runs

Watch

See Odoo 20 in action.

Odoo’s own tour of the release covers AI, sales and CRM, purchasing and inventory, manufacturing, accounting, the website and more.

Covered in the video

  • AI
  • CRM
  • Sales
  • Purchase and Inventory
  • Barcode
  • Manufacturing
  • Timesheets
  • Planning
  • Discuss
  • Phone
  • Website
  • eCommerce
  • Point of Sale
  • Accounting
  • Payroll
  • Marketing Automation
  • Industries

An official Odoo video. Use it to see what changed — then use the sections below to decide what matters for your operation.

What changes

What changes in Odoo 20, by business area.

Odoo’s release notes list hundreds of changes. These are the ones most likely to matter to an operations-led business. Not every change applies to every company — which ones matter depends on how you run.

  • AI and agentic automation

    AI moves from answering questions to working with records.

    • Ask an AI agent to create or update records, including from an uploaded file of instructions
    • Agents can be triggered by automated and scheduled actions
    • Connect an Odoo database to other tools through MCP (Model Context Protocol)
  • Sales and customer workflows

    Faster quoting, clearer pricing and more control over how leads and commissions work.

    • Edit the margin on a sales order line and the price recomputes
    • Reusable quotation sections and templates
    • Lead auto-assignment rules per salesperson, and payment-based commissions
  • Inventory and supply chain

    Replenishment and traceability that lean more on data, less on manual settings.

    • Suggested minimum and maximum levels for reordering rules, based on demand history and order frequency
    • Improved intercompany flows, such as resupplying one company from another
    • A stock aging report, inventory at a past date, and one traceability report for upstream and downstream lots
  • Manufacturing and shop floor

    More flexible execution and more visible planning.

    • Continuous production: later operations can start as soon as some quantities are ready
    • A redesigned manufacturing order Kanban and a drag-and-drop work order Gantt
    • Split ongoing manufacturing orders; see provisional and real manufacturing order cost
  • Purchasing

    Better information about vendors and arrival dates.

    • A vendor quality rate based on quality checks of their products
    • A default Incoterm per vendor
    • Edit expected arrival dates while keeping the vendor’s original date
  • Accounting and finance

    Less manual entry and follow-up, more consistency between stock and the books.

    • Bill line suggestions based on bill history
    • Automatic invoice reminders and payment-matching rules
    • Delivered product values update when costs change afterwards, for example through landed costs
  • Services, projects and field work

    Field work and project finances move into different places in the product.

    • Field Service is now part of the Planning app; the separate Field Service app is discontinued
    • New project budget and margin reports
    • AI-assisted detection of similar Helpdesk tickets
  • Website and eCommerce

    More of the website can be built and run from inside Odoo.

    • An AI Website Assistant that can create pages, forms and menu changes
    • Automatically generated cross-sell and optional products
    • Preferred delivery dates and minimum order quantities

Summarized from Odoo’s official Odoo 20 release notes. Read Odoo’s full release notes

Already on Odoo 17, 18 or 19?See whether Odoo 20 is worth the move

AI in Odoo 20

AI moves closer to the work.

In Odoo 20, AI agents don’t only answer questions. Within the permissions and confirmations Odoo provides, they can act on business records.

  1. 01

    Agents that act

    Ask an agent to create or update records — including from a PDF of instructions.

  2. 02

    Agents inside automation

    Automated and scheduled actions can call agents, and automation chats show how an agent handled each run.

  3. 03

    Agents that read documents

    Ask questions about a file while previewing it, and add files and documents to agent chats.

  4. 04

    A more conversational interface

    Dictate requests, see live updates on what an agent is doing, and answer its questions and permission requests with a click.

  5. 05

    Connection beyond Odoo

    Odoo 20 can connect a database to other tools through MCP (Model Context Protocol).

Good to know

  • Odoo’s Odoo 20 release notes state that all AI features need credits, which can be bought through In-App Purchase (IAP).
  • Per the same release notes, conversations with AI agents are stored for up to 30 days after the last message.

An agent that can change records needs a defined job, reliable data, explicit permissions and points where people approve. Designing that is process work — not a feature setting.

How we approach AI agents: AI Agents & Automation

Odoo 20 for operations

What to look at first, by type of operation.

Practical starting points — where Odoo 20’s changes are most likely to touch day-to-day work.

  • Manufacturing

    Continuous production, the new work order planning views and split manufacturing orders change how production is released and rescheduled. Review them against how your planners work today.

    Odoo for Manufacturing
  • Distribution

    Suggested reordering levels, stock aging and improved intercompany resupply are most relevant where replenishment is set by hand or several companies share stock.

    Odoo for Distribution
  • Industrial Operations

    Field Service now lives in Planning, with customer locations used in automatic shift planning and customer equipment tracked against maintenance contracts. For field teams, that is a process change, not just a menu change.

    Odoo for Industrial Operations
  • eCommerce

    Preferred delivery dates, minimum order quantities, automated cross-sell and an order dashboard affect the path from checkout to fulfillment — worth testing with your real order flow.

    Odoo for eCommerce

Not on Odoo yet?Evaluate the fit for your operation or take the 3-minute ERP decision assessment

Upgrading

Should you upgrade to Odoo 20?

The question isn’t only whether Odoo 20 has useful features. It’s what an upgrade changes in your operating environment.

Your current version
Odoo notes that the smaller the version gap, the easier the upgrade should be.
Standard or customized
Standard Odoo moves differently from an environment shaped by custom modules and Studio changes.
Custom modules
Odoo’s upgrade documentation is explicit: a database with custom modules can’t be upgraded until those modules are available for the target version.
Integrations
Connectors and APIs must keep orders, stock and payments flowing after the move.
Data volume and quality
Balances, stock and history must reconcile after the upgrade.
Localization
Odoo 20 changes country-specific accounting, tax and payroll features in many countries.
Workflows and critical processes
Some changes alter how work is done — for example, Field Service moving into Planning, or a simpler returns process.
Upgrade testing
Odoo recommends requesting an upgraded test database and testing it before the production upgrade.
Change and adoption
People need to know what changed, and why, before the new version goes live.

Odoo supports each major version for three years, so for many organizations the timing of an upgrade is a planning decision — weighed against the value of the new features and the work the upgrade involves.

How we plan upgrades: Odoo Upgrades & Migration

Still on Odoo 17? Is your Odoo 20 upgrade turning into a months-long project?

Before you commit to the timeline and cost, get another view of what actually needs to move forward — what still matters, what standard Odoo now covers, and what can be retired.

Odoo 17, 18 or 19 · Standard, customized or Odoo.sh

Ready to make Odoo work for your operation?

Evaluating, implementing, fixing, upgrading or supporting Odoo — talk with an AAKoryx Odoo expert about how your business runs.